Settling in
Starting pre-school is a big change. We take time to get to know your child and family and help your child become familiar with the people, routines and environment at their own pace.
Step by step
How we help your child settle
Settling in is individual to each child. We adapt the settling-in process to your child rather than following one fixed timetable, and agree each step with you.
- Step 1
Before your child starts
We talk with you about your child, including their routines, interests and anything that helps them feel comfortable. Together we complete our registration pack and your child’s settling-in plan.
- Step 2
Visiting together
Before your child starts, we offer opportunities for you and your child to visit, spend time in the setting and begin getting to know the team. This includes stay-and-play, where your child can explore while you stay nearby.
- Step 3
Building up gradually
Where helpful, sessions can build up gradually towards your child’s agreed pattern. Their key person is there to help them get to know our routines and the people around them.
- Step 4
Building confidence
Every child settles differently. Some are keen to explore straight away; others need more time. We adjust the pace to your child and keep talking with you throughout, including through Famly, our secure online learning journal.

Your child’s key person
A familiar adult from the start
Your child’s key person gets to know their interests, routines, communication and development, while working closely with you.
When goodbyes feel hard
Children respond to separation in different ways, and it is normal for goodbyes to feel hard at first. A short, warm goodbye often helps, and we will talk with you about what works for your child. You are welcome to contact us during the early days to ask how they are getting on.
Practical information
What to bring
- A named morning snack and packed lunch. We are nut-aware, so no nuts, please. Fresh water is provided all day.
- Comfortable clothes your child can play in.
- A full change of clothes.
- Nappies and wipes, if your child uses them. We support toilet training when your child is ready.
- A small comforter, if it helps.
Come and see for yourself
A visit together is a good first step. Book one and a member of our team will be in touch.