Frequently asked questions
Quick answers to some of the questions families ask us most often.
Joining us
What ages do you take?
Children from 2 to 4 years old, with places for up to 40 children.
How do I visit or apply?
Message us on WhatsApp (07930 445217), email info@mgpreschool.co.uk or use our enquiry form, and a member of our team will be in touch. Visits are welcome by appointment.
Do you speak languages other than English?
Yes. Our team speaks English, Bengali, Twi and Arabic, and we are experienced in supporting children who are learning English as an additional language.
Fees & funding
Can I use my 15 or 30 funded hours with you?
Yes. We offer funded places for eligible 2-, 3- and 4-year-olds, using set funded attendance patterns during term time. We can help you check your eligibility and apply.
What does it cost beyond funded hours?
Additional hours are £9 per hour, with no registration fee and no deposit. We accept Tax-Free Childcare, and we will confirm your weekly cost in writing before you commit.
Your child’s day
What are your opening hours?
Monday, Tuesday, Thursday and Friday 08:30am–3:00pm, and Wednesday 08:30am–2:00pm, during term time only. Funded attendance patterns may have different start and finish times.
When are your term dates?
We operate during term time and are closed on bank holidays, including those that fall in term time. Staff training days will be announced in advance.
Settling in
How does settling in work?
Before your child starts, we offer opportunities for you and your child to visit, spend time in the setting through stay-and-play, and begin getting to know the team. Where helpful, sessions can build up gradually. We adapt settling in to the individual child rather than following one fixed timetable.
Food, clothing & practicalities
Do you provide food?
Children bring a morning snack and packed lunch from home, and fresh water is available all day. We are a nut-aware setting, so no nuts, please.
Does my child need to be toilet trained?
No. We support toilet training in partnership with you, whenever your child is ready.
What should my child wear and bring?
Comfortable clothes they can play in, a named snack and packed lunch, a change of clothes, and nappies and wipes if needed.
Absence & illness
What should I do if my child is going to be absent?
Please contact Morning Glory Pre-School at the beginning of the session if your child is going to be absent.
When can my child return after vomiting or diarrhoea?
We follow current public-health guidance on infection control in early-years settings. Children should remain away from the pre-school until 48 hours after the last episode of vomiting or diarrhoea. Please seek advice from a healthcare professional where needed.
SEND
Can you support my child’s additional needs?
We work with families to understand and support children’s individual needs. Inclusion is led by our Manager and SENCO, Susan Dent. Please talk to us early so we can plan together.
Still have questions?
We are always happy to talk. Get in touch with our team.